Documenting Direct Primary Care. The DPC Journal is your trusted news and online resource of extraordinary doctors, varied services and educational opinion.

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Customer service in health care: It’s coming. Are you ready?

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November 26, 2014 • Business

William Rusnak, MD | Physician | October 29, 2014 After reading a book about conducting good business, you’ll likely review the concept of adequately meeting demands for clients or consumers. Whether a company is thriving due to lower pricing or higher quality, in the world of business, the golden rule is provide value or go… Read More ›

National News »

What primary care can learn from the financial service industry

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Tom Valenti | Policy | November 14, 2014 Man looks into the Abyss, and there’s nothin’ staring back at him. At that moment, man finds his character, and that’s what keeps him out of the Abyss. – Lou Mannheim (Hal Holbrook) in the movie, Wall Street We hear reform ideas all the time: Primary care… Read More ›

How-To »

DOCTORS: How to Write Better Emails (Infographic)

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By Catherine Clifford September 10, 2014 – Emails are your window to the world these days, and so if your emails aren’t getting attention, then that probably means you aren’t, either. Some of your first interactions with potential customers will start online, so be sure to have a respectable email address. It may seem like… Read More ›

Legal »

HHS Watchdog Details 2015 Plans To Scrutinize Medical Billing

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By Jeff Overley Law360, New York (October 31, 2014, 4:10 PM ET) — The Office of Inspector General at the U.S. Department of Health and Human Services on Friday detailed its priorities for investigating Medicare and Medicaid reimbursements in fiscal 2015, vowing to scrutinize billing by insurance plans, medical device makers and an array of… Read More ›

Events »

DPCC Webinar: DPCC with National Association of Manufacturers

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On October 24th, the Direct Primary Care Coalition partnered with National Association of Manufacturers and Enquiron to provide an insightful webinar to discuss DPC and its benefits for employers and their employees.  About the Webinar Direct Primary Care Legislation & D2E Arrangements are discussed in this presentation, specifically focused on how DPC is an important… Read More ›

Politics and Wash. Policy »

How Direct Primary Care Is Serving as a Health Care Solution (MICHIGAN)

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By Richard A. Armstrong , Daily Signal, Dr. Richard A. Armstrong is a general surgeon at Helen Newberry Joy Hospital in Michigan and chief operating officer of Docs4PatientCare, an organization of practicing doctors seeking improvements in health care. NOVEMBER 12, 2014 – It isn’t often we can see positive, common-sense free-market ideas grab headlines when… Read More ›

Success Stories »

STARTUP in IDAHO: Doctor pushes membership fees in time of open enrollment.

(0) Doctor Richard Samuel is pushing for a different kind of health care during open enrollment.

By Victor Correa, KHQ Local News Reporter NOVEMBER 14, 2014 – KOOTENAI COUNTY, Idaho – Melissa McElfish sits up straight as Doctor Richard Samuel feels her back, “Tell me if there are any tender spots that I should be concerned about,” he says. McElfish has had back problems recently after hurting it going up a… Read More ›

Technology »

10 Things Your Doctor Won’t Tell You about eCare

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By Arlen Meyers, MD, MBA  President and CEO, Society of Physician Entrepreneurs OCTOBER 6, 2014 – eCare is a term used to refer to the use of information and communications technologies to improve outcomes and the patient experience and reduce per capita costs. Main examples include wearables and remote sensors, telemedicine, patient portals and mobile… Read More ›

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