Workplace | October 19, 2021 | Gallup By Robert Sutton and Ben Wigert When matrixed teams work well, it enhances collaboration, communication, creativity and resource-sharing across the organization. Gallup data also show […]
Editor
Healthcare as a customer-facing business.
What Patients, both current and new, really want when they come to a Doctor’s office is to feel welcome, seen, comfortable, and understood. By DPC Journal, Editor-in-Chief, Host, The DocPreneur Leadership Podcast […]
“Ep 443. Satisfied patients are neutral.”
“Remember, if Concierge Medicine is about super-servanthood, the [business] model has NOTHING to apologize for, period.” ~Patient Perspective, 2022 “We haven’t arrived yet, because there’s still a lot of work to do […]
Why a Pineapple Is a Symbol of Hospitality
By Beth McKibben | Southern Kitchen Coveted for centuries by kings for its scarcity and stately appearance, and lusted after for its unadulterated meat, the pineapple became a worldwide obsession at the […]
THE DIRECT PRIMARY CARE JOURNAL 